We are truly service-oriented and
follow strictly our "Service Included" philosophy. Our promise relies
on 4 principles:
Proximity: As we are based in the heart of Beirut,
we know our market very well. We assist you during your trip and
offer you the best of Lebanon.
Service: We are craftsmen who use the Internet
to better assist you. To get a tip about restaurants, shows... to
stay away from tourists traps... contact
us any time before your arrival or during your stay,
we will always be glad to help and advice you.
Quality: We personally select each hotel or product
we present based on standard criterias thus we are confident in
the product we provide. Your feedback is highly appreciated and
always taken into consideration since it's the key to improve our
service and products.
Low Cost: Dedicated to provide you the best value
for your money, we have adopted a guaranteed lowest rate policy.
Who are we ?
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Beirut Hotel is Alma International's
online and web trademark. Alma International is an established Lebanese
Tour Operator focused on Lebanon. We have partnerships with more
than 80 hotels in Lebanon.
Breakfast & taxes are included in the rates ?
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Yes, our rates are Net. Each package includes breakfast for 2 persons and all taxes.
You only pay your extras directly to the hotel (telephone bill, mini bar etc).
Will my hotel
be in the city center at these rates ?
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Yes, we guarantee it for our Beirut packages. All our hotels are located in the
city centre of Beirut.
When will I
know the name of my hotel ? -top
You will know your Hotel name by
email upon your package confirmation.
Exception: whenever a specific Hotel is mentioned in our package,
you will receive a confirmation for this hotel only.
the quality of your hotels ? -top
The Ministry of Tourism rates Lebanese
hotels. In order to be classified as a 3, 4 or 5 star hotel, it cannot
be a dump and must meet certain criteria. You may not love the decor
but you're guaranteed more than adequate service. We invite you
to have a look at Testimonials
sent by our clients.
of rooms are offered ? -top
Double rooms with one large bed suitable for two persons or rooms with two twin-sized beds, except if our package
mentions another type of room or suite. All rooms have private bath, telephone, television
and the necessary equipment for your comfort.
Am I sure
to get a room ? -top
Our Packages are valid during Low season periods only.
We have a list of blackout dates for which we will not
accept orders: summer and official holidays. You will be informed
by email if your dates are among the blackout dates. In this case
we will suggest you other alternatives and send you our best offers for your dates.
Can I choose
my Hotel ? -top
No, the number of rooms for our packages are limited. However, we Guarantee that you
will be accommodated in a Hotel among our list and in the category you have requested.
How will I get
the other items included in my package ? -top
You will receive a voucher by e-mail
for your Hotel. Print the voucher
and present it at the hotel reception as a proof of your booking and payment.
All the other items (airport transfer, tour etc) will be confirmed
Because we follow flights schedule, we know when your plane has
landed. If your plane is early or delayed, a driver will be there
to pick you at the correct time.
In order to arrange your airport transfer,
make sure to fill the corresponding information in our reservation form.
- airport pick-up: arrival time, flight number, company
name, city coming from
- aiport drop-off: departure time, flight number, company name,
city going to
When do you confirm my reservation ? -top
We confirm your reservation in real time: Monday through Friday, as we receive it. For that, the reservation form should be filled with all the requested information, including your credit card details.
When do you charge my credit card ? -top
We charge your credit card for the total amount upon your package confirmation.
What is the cancellation policy ? -top
Up to 7 days prior to your arrival date: we
will refund you the total amount of your order minus
45 USD for cancellation
fee and -5% for bank fee.
If you cancel between 7 & 4 days prior to your arrival date:
we will refund you 50% of the total amount of your order minus 5% for bank fee
If you cancel 3 days or less prior to your arrival date:
No Show & Early check-out :
Offer validity ? -top
This offer is valid till the end of the year for all dates
with the exception of the high season periods.
If you need any help before your
arrival or during your stay, you can call us everyday except Sunday
. You can also visit our agency located in Hamra, Beirut
city center. Should you have any questions, please contact: Email: