Introduction
We are truly service-oriented and
follow strictly our "Service Included" philosophy. Our promise relies
on 4 principles:
Proximity: As we are based in the heart of Beirut,
we know our market very well. We assist you during your trip and
offer you the best of Lebanon.
Service: We are craftsmen who use the Internet
to better assist you. To get a tip about restaurants, shows... to
stay away from tourists traps... contact
us any time before your arrival or during your stay,
we will always be glad to help and advice you.
Quality: We personally select each hotel or product
we present based on standard criterias thus we are confident in
the product we provide. Your feedback is highly appreciated and
always taken into consideration since it's the key to improve our
service and products."
Low Cost: Dedicated to provide you the best value
for your money, we have adopted a guaranteed lowest rate policy.
Who we are ?
-top of page-
Beirut Hotel is Alma International's
online and web trademark. Alma International is an established Lebanese
Tour Operator focused on Lebanon. We have partnerships with more
than 50 hotels in Lebanon.
Will my hotel
be in the city center at these rates ?
-top of page-
Yes, we guarantee it. Our offer is
composed of 3 and 4 star hotels. All our hotels are located in the
city center of Beirut.
When will I
know the name of my hotel ? -top
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You will know your Hotel name by
email upon your package confrimation.
What guarantees
the quality of your hotels ? -top
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The Ministry of Tourism rates Lebanese
hotels. In order to be classified a 3 or 4 star abode, it cannot
be a dump and must meet certain criteria. You may not love the decor
but you're guaranteed more than adequate service. We invite you
to have a look at Testimonials
sent by our clients.
Which types
of rooms are offered ? -top
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Double rooms with one large bed suitable for two persons or rooms with two twin-sized beds. All rooms have private bath, telephone, television and the necessary equipment for your comfort.
Am I sure
to get a room ? -top
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During the low season only and upon
availability. We have a list of blackout dates for which we will not
accept orders: summer and official holidays. You will be informed
by email if your dates are among the blackout dates. In this case
we will suggest you other alternatives and send you our best offers.
Can I choose
my Hotel ? -top
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No. But we guarantee you that you
will be accommodated in a Hotel among our list and in a hotel in the category you have requested.
How will I get
the other items included in my package ? -top
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You will receive a voucher by e-mail
for your Hotel all items included in your package. Print the voucher
and take it with you as a proof of order and payment.
All the other items (airport transfer, tour…) will be confirmed
by email.
Airport Transfer:
Because we follow flights schedule, we know when your plane has
landed. If your plane is early or delayed, a driver will be there
to pick you up on the correct time.
In order to arrange your airport transfer,
we need to know your flight details :
- airport pick-up: arrival time, flight number, company
name, city you are coming from
- aiport drop-off: departure time, flight number, company name,
city you are going to
When do you confirm my reservation ? -top
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We confirm your reservation in real time: Monday through Saturday, as we receive it, provided it bears your credit card details. You are emailed the vouchers.
When do you charge my credit card ? -top
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We charge your credit card for the total amount before your arrival and upon your package confirmation.
What is the cancellation policy ? -top
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Less than 72 hours prior to your arrival: we
will refund you the total amount of your order minus 35 USD cancellation
fee and -5% for bank fee.
If you cancel less than 72 hours prior to your arrival time:
we will refund you 50% of the total amount of your order in addition
to 35 USD cancellation fee and -5% for bank fee
Offer validity ? -top
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This offer is valid till the end of the year for all dates with the exception of the blackout periods.
Contact -top
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If you need any help before your
arrival or during your stay, you can call us everyday except Sunday
at
. You can also visit our agency located in Hamra, Beirut
city center. Should you have any questions, please contact: Email:
Reservation@beirut-hotel.com
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